Freedom of Information

 

This is a guide to the information published by each of the NHS dentists at Lawton Dental Care.  This guide is the dentists’ Publication Scheme as required by the Freedom of Information Act 2000.

The dentists is:  Dr Aliya Stretton

Introduction

This Publication Scheme is a complete guide to the information routinely made available to the public by the dentists at the Lawton Dental Care.  It is not a complete list of publications since this will change as other things are produced, but it is a description of the classes of information that we provide.  A full list of publications is available by contacting Aliya Stretton or Practice Manager who is responsible for our Scheme.

This guide will be reviewed at regular intervals and we will monitor its effectiveness.

 

How much do they cost?

All publications are free unless otherwise stated.

 

How are they published?

All of the information is available in hard copy from reception or by contacting Dr Aliya Stretton or Practice Manager.

 

Your right to information

As well as our published information, present and former patients of the practice have the right to access the personal information that we hold about them in accordance with the Data Protection Act 1998. Details of how to do this is contained in the Practice Data Protection Policy which is available from the Aliya Stretton or Practice Manager.

 

Feedback

We have produced this guide in order to comply with the Freedom of Information Act 2000.  The purpose of the Act is to encourage organizations working for the public to be more open about the information they have.  We welcome your views on additional classes of information which might be included and on the publications themselves. If you have any comments or suggestions about the scheme, please send them in writing to Dr Aliya Stretton at Lawton Dental Care, 33 Lawton Road, Alsager, Stoke on Trent, ST7 2AA. Telephone 01270 876026 or e-mail reception@lawtondentalcare.co.uk

 

Classes of information

We hold various types of information which we review, retain or dispose of according to NHS rules. Our information is classed into seven categories:

  1. Who we are;
  2. Our services;
  3. Financial information;
  4. Information for patients and the public;
  5. Complaints;
  6. Our policies and procedures;
  7. This guide.

 

Class 1: Who we are

Dentist: Dr Aliya Stretton

  • Sex: Female
  • GDC registration number: 74551
  • Qualifications: BDS Manchester 1998, BSc Manchester 1995, MDentSci

Liverpool 2009

 

Acting Manager: Miss Valentina Verano

  • Sex: Female
  • GDC registration number : 261956
  • Qualifications: Level 2 Managment, Treatment Co-ordinator

 

Class 2: Our services

Information about our services is contained in the practice’s patient information leaflet which is available at Reception.  The information includes:

  • Opening times:
  • Arrangements for emergency care;
  • Details of access to the premises for people with disabilities;
  • Whether we have a dental hygienist or orthodontic treatment is available;
  • Whether we provide intravenous sedation for anxious patients;
  • Information about the care and treatment provided by the practice.

Lawton Dental Care offers NHS care to children but adult patients are treated privately.

We have a contract with Central and Eastern Cheshire Primary Care Trust to provide dental treatment to children on the NHS.

 

Standards

Our standards are assured by NHS regulations relating to our participation in

Clinical governance, clinical audit and peer review; and by the General Dental

Council requirements for continuing professional development.

 

Class 3: Financial information

We have information about:

  • The cost of NHS treatment;
  • Entitlement to exemption and remission from NHS dental charges;
  • Our private charges.

Our income from the NHS derives primarily from monthly fees for units of dental activity (UDA’s), the total for the year is set every April.  There are also some allowances for such things as continuing professional development and the level of our commitment to the NHS.

 

Class 4: Information for patients and the public

We make available information leaflets about:

  • Visiting the Hygienist;
  • Sensitive Teeth;
  • Gum Disease;
  • What to do following an extraction;
  • How to care for your grinding splint;
  • How to care for your denture;
  • NHS information leaflets;
  • And many more.

Copies of leaflets are available from Reception.

 

Class 5: Complaints

We have a practice complaints procedure, a copy of which is available from Dr Aliya Stretton or Practice Manager and any complaints about this publication scheme or about any aspect of the services provided by Dr Aliya Stretton and dental staff should be made under this complaints procedure.

 

Class 6: Practice policies

We have policies and procedures which ensure that the practice operates in a safe and efficient manner.  These include:

  • Data protection;
  • Data security;
  • Confidentiality;
  • Health and Safety;
  • Radiation protection;
  • Infection control;
  • Payments policy;
  • Equal opportunities;
  • Many more.

Copies of the policies are available from Reception.

 

Class 7: This guide

This guide will be reviewed regularly and we will also keep the list of publications up to date.

From January 2005 we will be required by the Freedom of Information Act to respond to requests from the public to access recorded information that we hold. There are some exemptions to this right and it does not change the rights of our patients to have all of their personal information kept strictly confidential and available to them on request.

 

Copyright

Information obtained from this publication scheme can be copied only with the permission of Dr Aliya Stretton.

 

Further information

Further information on the Freedom of Information Act is available from:

 

England, Wales & Northern Ireland

The Information Commissioner

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Tel: 01625 545 745

http://www.ico.gov.uk